The Name Game
When you plan a Disney vacation for your family, there are cast members every step of the way to help you build the visit of your dreams. You’ve spent ample time on the phone with them discussing intimate financial details like your credit card number and talked about how excited your kids are, but do you really know who you were talking to?
Likely not. According to Redditor u/honeybunhitta, you can leave the name you’ve known for life at the door when you walk into your shift in the division of the reservation because Disney is going to give you a brand new stage name for interacting with customers. Some people in customer service roles love this idea because it prevents unhappy customers from tracking them down outside of work.