It can’t be that hard?
Why do low-cost individuals almost always use the following phrase: “It can’t be that difficult.” If it’s not difficult, why don’t you save money and just do it yourself? Oh yeah…you can’t accomplish it because it is a lot more difficult than you believe.
This individual expects their website to be free of charge, presumably because…well, I have no idea why. What’s more, is that he wants the web designer to contact their friend and clear up the misunderstanding that this person thought they were receiving a free website. Oh my goodness, I had no idea such people existed.