Fight!
Here is a suggestion that some of those innocent employees might find quite useful, and very cathartic. Imagine you work in customer service and every day you have to deal with the most annoying and unreasonable customers, mostly called Karen. Leo has decided that if this is what you put up with, then you should get special dispensation.
He thinks that you should be able to choose one customer and get to fight them. After reading the review he has posted, I see his point. This woman turned up at a Subway and expected to be able to take away 63 subs without any waiting. Some people are extremely delusional.