I’ll adapt it myself
If you’re a world traveler, then you probably know that there are different types of sockets and electric connectors in different countries (you can read up about it, there’s actually an interesting story there). And it’s not the kind of situation where you can just force your foreign connector into a different socket–you have to use adapters for things to go safely and smoothly.
Well, this person didn’t want to deal with adapters, so he just adapted their connector himself–and was rewarded with a visit from tech support. Turns out that it’s not a good idea to mess around with electricity, as we’ve all been taught from a very young age.