It’s Either Replies or Medicine
This one appears to us to be completely out of hand. It’s not okay to threaten to stop paying for your kid’s medicine because they didn’t respond immediately when you wanted them to.
We understand that it’s inconvenient to be at the pharmacy and in need of assistance immediately, yet why not come back later for something as important as medication? Or, even better, be more cautious before going out on errands by taking a picture of the thing.